Yes, you can place your order online and pick it up for free in-store within 15 days of the delivery date.

In-store pickup is available at our store.

When your order is ready for pickup, we will send you an email with the subject line "The products have been delivered".

At the store, you will be asked for your order number and a form of identification to pick up your purchase.

If the order is not picked up, we will issue a refund using the same payment method used during the purchase.

Shipping may take approximately 3-6 business days.

Orders are shipped from Monday to Friday during office hours.

Shipments and deliveries are not processed on Saturdays, Sundays, and national holidays.

We suggest providing a shipping address where you will be personally available to accept the order.

If you are not present, you must specify:

1. Name of the contact person

2. Any notes (e.g., c/o office / concierge).

Shipping cost details can be checked during checkout or on the product page

The courier will make another delivery attempt and/or you will receive an automated email where you can reschedule the delivery.

If you do not receive this email and the second attempt is unsuccessful, please contact Customer Service.

The email with the subject "We have shipped your products" contains the Tracking Number, a code that allows you to follow your shipment in real time on the courier's website.

If you are a Registered User, you can log in with your credentials and track the shipment directly from the "My orders" section, provided you made the purchase from your Personal Account.